Privacy Policy

Smart Windows and Doors (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, interact with us in person, or use our services, in accordance with applicable Florida law and U.S. federal regulations.

1. Information We Collect

We may collect the following categories of personal information:

a. Information You Provide Directly:

Name, address, phone number, and email address
Payment and billing information
Service requests or inquiries
Any other information you choose to provide

b. Information Collected Automatically:

IP address, browser type, and operating system
Date and time of your visit
Pages you view and links you click on our website

c. Information from Third Parties:

Public records and property information (for service verification)
Credit verification for certain transactions (with your consent)

2. How We Use Your Information

We may use the collected information to:

Provide, operate, and maintain our products and services
Process payments and service orders
Respond to your inquiries and requests
Send administrative, service-related, or promotional communications
Improve our website, products, and customer experience
Comply with legal obligations and enforce our agreements

3. Sharing and Disclosure of Information

We do not sell your personal information. We may share your information only in the following cases:

Service Providers: With vendors and contractors who assist in delivering our products and services
Legal Compliance: When required by law, court order, or government request
Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Your Privacy Rights Under Florida Law

Under the Florida Information Protection Act (FIPA), you have the right to:

Be notified if your personal information is compromised in a data breach
Request the correction of inaccurate personal information we maintain about you
Opt out of receiving marketing communications

5. Data Retention

We retain personal information only as long as necessary for the purposes stated in this Privacy Policy, unless a longer retention period is required by law.

6. Security Measures

We implement reasonable physical, technical, and administrative safeguards to protect your information against loss, theft, misuse, and unauthorized access. However, no method of transmission or storage is 100% secure.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites and encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting the revised version on our website, with the updated “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Smart Windows and Doors
Back Office
Email: office@flsmartwindows.com
Phone: (239) 895-3439